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Guy Kawasaki & Peg Fitzpatrick welcome Peter Shankman as their guest social media power user. Peter has a new book out Zombie Loyalists: Using Great Service to Create Rabid Fans so we’ll be talking about this and much more! Part of The #ArtofSocial Media: Power Tips for Power Users book launch! http://artof.social/
Peter’s four book, Zombie Loyalists: Using Great Customer Service to Create Rabid Fans_ will be out in 2015. Check the website out here: http://www.zombieloyalists.com/